BSB20115 - Certificate II in Business

This course is offered to students under the auspices of Skills Strategies International (RTO 2401)

  • Qualification Code - BSB20115
  • Non-University Pathway

Estimated Cost: $60.00

Based on 2018 pricing and subject to change.

Course Outline

This Course gives students an insight into the exciting world of business. It simulates an office environment, with the aim of equipping students with knowledge in communicating with customers, service delivery, using business technology, working effectively and efficiently and processing and completing office documentation. Students will gain insight into the daily administrative tasks associated with operating a business and record keeping and the creation of spreadsheets will ensure students have the industry knowledge needed to be successful in the workplace in the future.

Units of Competence

  • BSBITU101 Operate a personal computer
  • BSBITU203 Communicate electronically
  • BSBINM201 Process and maintain workplace information
  • BSBWOR202 Organise and complete daily work activities
  • BSBCMM201 Communicate in the workplace
  • BSBWOR203 Work effectively with others
  • BSBWOR204 Use business technology
  • BSBCUS201 Deliver a service to customers
  • BSBWHS201 Contribute to health and safety of self and others
  • BSBITU306 Design & produce business documents
  • BSBITU202 Create and use spreadsheets
  • BSBINN201 Contribute to workplace innovation

Minimum Entrance Requirements


Further Study

Certificate III and higher in Business and Business Management